Are you a manufacturer?
Yes, we are a professional manufacturer with more than 16 years of experience in this specialized area.
What is the delivery time for the machines?
For standard machines, our delivery time is typically 20 days after receiving the deposit. Customized equipment timelines should be confirmed with our sales team.
How does your after-sale service work?
We provide responses within 12 hours of a breakdown report. If required, we can appoint engineers to assist with machine installation and worker training at your site.
What is the guarantee period?
All machines come with a one-year guarantee (excluding wearing parts). Broken parts are provided for free within this period, though courier fees are covered by the client. We offer 24-hour online technical support.
Do you provide equipment operation training?
Yes. We can send professional engineers to the working site for installation, adjustment, and operation training. We also fully support online training sessions.
What are the payment terms?
We support various payment methods to suit your needs, including T/T, L/C, and other standard international options.